Data center helpdesk

The computer center helpdesk is a central point of contact between users and the computer center. Here you will find a personal contact person for IT problems in the university area - for example, when assigning computer center accounts, losing your password or the necessary configuration of a program for using central computer center services (eduroam, Stud.IP, printing services, software, etc.).

Fault reports, e.g. errors occurring in the PC pools, are also received here and forwarded to the responsible employees of the computer center for rectification.

Our staff at the computer center helpdesk are available during opening hours on the ground floor of the computer center (Erzstraße 18, building B5, room 043 - follow the green arrows on the floor).